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Cookie Policy

Last updated: December 15, 2024

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Introduction

This Cookie Policy explains how SempiRavve ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at sempiravve.com ("Website"). This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to use our Website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through our cookie consent banner or your browser settings.

What Are Cookies?

Cookie Definition

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behavior and preferences.

Types of Cookies

Cookies can be categorized in several ways:

By Duration

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a specified period or until manually deleted

By Origin

  • First-Party Cookies: Set directly by our Website
  • Third-Party Cookies: Set by external services we use (analytics, advertising, etc.)

Similar Technologies

We may also use similar tracking technologies including:

  • Web Beacons: Small transparent images used to track user behavior
  • Local Storage: Browser storage that persists longer than session cookies
  • Pixels: Tracking codes embedded in web pages and emails
  • SDKs: Software development kits that collect usage data

Cookies We Use

We use different categories of cookies for various purposes. You can manage your preferences for each category through our cookie consent banner.

Necessary Cookies (Always Active)

These cookies are essential for the Website to function properly and cannot be disabled. They enable core functionality such as:

Examples of Necessary Cookies:

  • Session Management: Maintaining your logged-in status and form data
  • Security: Protecting against cross-site request forgery (CSRF) attacks
  • Load Balancing: Distributing website traffic across servers
  • Cookie Consent: Remembering your cookie preferences
  • Website Functionality: Enabling navigation, contact forms, and course registration
Cookie Name Purpose Duration
PHPSESSID Session management Session
csrf_token Security protection Session
cookie_consent Cookie preference storage 1 year

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This data helps us improve our Website and services.

Analytics Information Collected:

  • Page Views: Which pages are visited most frequently
  • User Journey: How visitors navigate through our Website
  • Session Duration: How long visitors spend on our Website
  • Bounce Rate: Percentage of single-page sessions
  • Traffic Sources: How visitors find our Website (search engines, referrals, etc.)
  • Device Information: Browser type, screen resolution, operating system
  • Geographic Data: General location information (country/city level)
Cookie Name Purpose Duration Provider
_ga Google Analytics user identification 2 years Google
_ga_* Google Analytics session tracking 2 years Google
_gid Google Analytics user identification 24 hours Google

Marketing Cookies (Optional)

These cookies are used to track visitors across websites and display relevant advertisements. They also help us measure the effectiveness of our marketing campaigns.

Marketing Activities:

  • Retargeting: Showing relevant ads to previous website visitors
  • Conversion Tracking: Measuring the success of advertising campaigns
  • Audience Building: Creating targeted audience segments
  • Personalization: Customizing content based on interests and behavior
  • Social Media Integration: Enabling social sharing and tracking social media traffic
Cookie Name Purpose Duration Provider
_fbp Facebook Pixel tracking 3 months Facebook
fr Facebook advertising 3 months Facebook
GPS YouTube location tracking 30 minutes Google
YSC YouTube session tracking Session Google

Detailed Cookie Purposes

Website Functionality

Cookies help us provide essential website features:

  • Form Memory: Remembering form data so you don't have to re-enter information
  • Language Preferences: Storing your preferred language settings
  • Accessibility Options: Maintaining your accessibility preferences
  • Shopping Cart: Keeping track of course selections and registrations
  • Login Status: Maintaining your logged-in state across pages

Performance Optimization

We use cookies to improve website performance:

  • Load Balancing: Distributing traffic efficiently across our servers
  • Content Delivery: Serving content from the most appropriate server location
  • Caching: Storing frequently accessed content for faster loading
  • Error Tracking: Identifying and resolving technical issues

User Experience Enhancement

Cookies help us personalize your experience:

  • Content Personalization: Showing relevant course recommendations
  • Regional Customization: Displaying appropriate currency and contact information
  • Return Visitor Recognition: Providing a customized experience for returning users
  • Progress Tracking: Remembering your progress through multi-step processes

Analytics and Insights

We use cookies to understand website usage:

  • Popular Content: Identifying which courses and articles are most popular
  • User Pathways: Understanding how visitors navigate our website
  • Conversion Analysis: Measuring how effectively we convert visitors to customers
  • Technical Performance: Monitoring website speed and functionality

Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our Website, you'll see a cookie consent banner with the following options:

  • Accept All: Consent to all cookie categories
  • Necessary Only: Accept only essential cookies
  • Customize: Choose specific cookie categories

Changing Your Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Using your browser's cookie management tools
  • Contacting us directly with your preferences

Browser Cookie Controls

Most web browsers allow you to control cookies through their settings. You can typically:

  • Block All Cookies: Prevent all cookies from being stored
  • Block Third-Party Cookies: Allow only first-party cookies
  • Delete Existing Cookies: Remove cookies already stored on your device
  • Set Notifications: Receive alerts when cookies are being set

Browser-Specific Instructions:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Consequences of Disabling Cookies

If you choose to disable certain cookies, some website features may not function properly:

  • Necessary Cookies: Website may not function at all
  • Analytics Cookies: We won't be able to improve your experience based on usage data
  • Marketing Cookies: You may see less relevant advertisements

Third-Party Cookies and Services

Our Website uses services from third-party providers that may set their own cookies. We have no control over these cookies, and they are subject to the respective third parties' privacy policies.

Analytics Services

Google Analytics

  • Purpose: Website traffic analysis and user behavior tracking
  • Data Collected: Page views, session duration, bounce rate, demographics
  • Privacy Policy: Google Privacy Policy
  • Opt-out: Google Analytics Opt-out Browser Add-on

Social Media Platforms

Facebook

  • Purpose: Social sharing, advertising, and conversion tracking
  • Data Collected: Social interactions, ad engagement, conversion events
  • Privacy Policy: Facebook Privacy Policy

LinkedIn

  • Purpose: Professional networking integration and B2B advertising
  • Data Collected: Professional interests, company information, ad interactions
  • Privacy Policy: LinkedIn Privacy Policy

Advertising Networks

We may use advertising networks that place cookies to show relevant ads:

  • Google Ads: For search and display advertising campaigns
  • Facebook Ads: For social media advertising and retargeting
  • LinkedIn Ads: For professional audience targeting

Opting Out of Third-Party Tracking

You can opt out of certain third-party tracking through these resources:

  • Digital Advertising Alliance: aboutads.info/choices
  • Network Advertising Initiative: networkadvertising.org/choices
  • European Interactive Digital Advertising Alliance: youronlinechoices.eu

Cookie Security and Privacy

Data Protection

We implement appropriate security measures to protect cookie data:

  • Encryption: Sensitive cookies are encrypted during transmission
  • Secure Flags: Cookies are marked as secure when transmitted over HTTPS
  • HttpOnly Flags: Important cookies are protected from client-side script access
  • SameSite Attributes: Cookies are protected against cross-site request forgery

Data Retention

Different cookies have different retention periods:

  • Session Cookies: Deleted when browser is closed
  • Short-term Cookies: Typically expire within 24 hours to 30 days
  • Long-term Cookies: May persist for up to 2 years
  • User-Controlled: Some cookies persist until manually deleted

International Data Transfers

Some of our third-party service providers may transfer cookie data internationally. We ensure that such transfers comply with applicable data protection laws, including:

  • Adequacy Decisions: Transfers to countries with adequate protection levels
  • Standard Contractual Clauses: Legal safeguards for international transfers
  • Certification Programs: Privacy Shield or similar certification frameworks
  • Binding Corporate Rules: Internal privacy policies for multinational companies

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie usage practices
  • New third-party services we integrate
  • Updates to applicable laws and regulations
  • Improvements to our privacy and security practices

When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through our cookie consent banner
  • Send email notifications to registered users when appropriate
  • Provide prominent notice on our Website

Your Rights Regarding Cookies

Depending on your location, you may have certain rights regarding cookies and tracking:

Canadian Rights

  • Consent: Right to provide or withdraw consent for non-essential cookies
  • Information: Right to be informed about cookie usage
  • Access: Right to know what data is collected through cookies
  • Deletion: Right to request deletion of cookie data

European Rights (GDPR)

  • Explicit Consent: Right to explicit consent for non-essential cookies
  • Granular Control: Right to consent to specific cookie categories
  • Easy Withdrawal: Right to easily withdraw consent
  • Data Protection: Enhanced protection for personal data in cookies

Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

SempiRavve Cookie Support

Address:
1055 West Georgia Street, Suite 2200
Vancouver, BC V6E 3R5
Canada

Email: [email protected]

Phone: +1 (604) 555-0123

For general privacy inquiries, please contact our Privacy Officer at [email protected].

Effective Date: December 15, 2024

Version: 1.3

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